Someone added you to their contacts. That usually means they want to book you, share an event, or keep working together.
Connect is how you say yes. Once you’re connected, both Accounts keep each other as contacts, and the details you each choose to share stay up to date. Less chase, fewer outdated phone numbers, smoother bookings.
Looking to invite someone you already saved? That’s a different path — open their contact, then use Invite to connect. This article is only for when they added you first.
Find Connections
Click your avatar in the top right.
Choose Connections.
You’ll see Pending and History.
Need more room? Choose Open full view (arrow at the top of the panel) for the larger list — especially useful if several venues or agencies saved you under different names.
Why it works this way: Connections lives in your account menu so you can review requests whenever you’re ready, without it competing with day-to-day Inbox noise. The full view is there when the list gets busy.
Pending — people waiting on you
Pending is simply “Accounts that added you as a contact, waiting for you to connect or pass.”
You’ll see one entry per Account that saved you — even if the same email was saved by more than one business. That way a venue and an agency don’t get mixed up.
Each item shows who added you (the person, when we know them — otherwise the Account), and the name they saved for you on their side.
Why the name might look unfamiliar: They’re looking at their contact list. Connecting links the right Accounts underneath, even if the display name isn’t what you use day to day.
Connect
Choose Connect as {your Account}.
If you belong to more than one Account, search and pick the one that should link — or create a new Account if this work belongs somewhere new.
If they ask for payment details when people connect, and your chosen Account already has those details saved, you’ll see a short confirmation first. Connecting copies those details onto their contact once, so they don’t have to ask again later.
After you connect, you’re mutual contacts. While you stay connected, live team details they share can show on the contact card.
Why this helps: One clear link between Accounts. Bookings, events, and shared details have a home — and you’re in control of which Account you connect with.
Not now or Ignore
Not ready? Choose Not now (or Ignore). Nothing’s lost — those items move to History, and you can connect later.
Connections in your avatar menu still works either way. You’re only putting the request aside, not closing the door.
History
History keeps a calm record of what you’ve already handled — ignored, declined, completed, or disconnected.
On an ignored item, use Connect as… when you’re ready.
Disconnected items are view-only. To reconnect, send or request a fresh Invite to connect.
If either side disconnects, open connection requests on both sides are cleared automatically so nothing stale hangs around.
Common questions
What does Connect actually do? It links your Account with theirs so you both keep mutual contacts for bookings and events. While you’re connected, live Account details they share can stay visible on the contact card.
Does this affect every Account I belong to? You’ll see Pending across all your Accounts, but each Connect only links the Account you pick in that moment.
What if the wrong Account is suggested? Open the Account menu, search, and choose a different one — or create a new Account.
Where do I find Connections? Open your avatar (top right) → Connections. Use Open full view for the larger list.
How do I invite someone I already saved? Open their contact → Invite to connect.
Why do I see a payment confirmation? The other Account collects payment details when people connect, and your chosen Account already has details saved. Connecting copies them onto their contact once so they can pay you without another back-and-forth.
Does Connect let another agency see my artist’s shows? No. Connect creates mutual contacts. Sharing work you create for a shared roster member is Share with other teams — see Share work with other teams.