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Booking when a Connected contact is unavailable

How set times respect Connected availability — when times are blocked, when banners appear, and what still stays flexible on your own Account.

Written by Emma

When you book a Connected contact, you can see when they're already busy — from confirmed sets or days they've marked unavailable — and avoid offering a set time that conflicts. You stay flexible on your own Account: overlapping yourself (or booking on behalf of a roster member) isn't blocked.

What counts as busy

For a Connected account, busy includes:

  • Confirmed performance set times on their bookings

  • Manual unavailability they (or their roster, with permission) marked on the calendar — all day or a time window

People who aren't Connected don't share busy times with you. You'll book them the usual way without availability blocking.

On the booking offer

When the To side is a Connected account (not your own Account):

  • Busy times are disabled in the set-time picker

  • A warning can show while you're editing parties if they're unavailable on that date

  • If set times are already filled in, choosing a Connected contact who's busy for those times is blocked — pick someone else, or change the set times first

  • Sending or confirming an offer that still conflicts is rejected so the booking doesn't go out with a clash

Your From side, On behalf of, and your own Account are never blocked by unavailability on the offer. You can double-book yourself if you need to.

Contact pickers

When you're choosing To or To for, Connected contacts who are unavailable all day on the event date can show as Unavailable so you don't pick them by mistake. Confirmed set overlaps can also flag contacts when draft set times already exist.

Tips

  • Mark days off on your calendar so Connected bookers see you're unavailable — see Share your calendar and avails.

  • Exact handoff minutes stay selectable (for example ending at 5:00 pm when their busy window starts at 5:00 pm).

  • Someone confirming from a public booking link into their own unavailability can still confirm — they may see a warning, but they aren't hard-blocked the same way Connected offer editing is.

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