You can connect SuperChoice when you want to make super payments through a leading Australian superannuation technology provider from the same place you manage bookings and invoices, without exporting spreadsheets or re-entering every contribution by hand.
SuperChoice is a leading Australian superannuation technology provider with more than 30 years of experience. It is trusted by employers, payroll providers, accounting platforms, and major software partners including Xero and MYOB. This guide shows how to connect it, validate your employer details, choose contribution timing, and make super payments from the Superannuation dashboard.
Why use SuperChoice
Use SuperChoice when your team wants a trusted, direct way to make super payments and track them through to the fund, without running a separate clearing-house or spreadsheet process.
Make ready super payments through a leading Australian provider from the Superannuation dashboard.
Use direct debit or direct credit, depending on how your team pays.
Use saved payee fund and member details instead of re-entering them into another clearing-house workflow.
Send ready payments yourself, or queue them automatically when your contribution settings allow it.
Track sent payments in Payments and Batches, including whether they are submitted, received by the fund, or need attention.
Catch missing fund or member details before you send.
Prepare for Payday Super with a payment flow built for frequent, booking-led super payments.
Before you start
Use an AUD Account with superannuation turned on.
Make sure you can edit Account settings and integration settings.
Confirm your employer details are ready for SuperChoice, including legal name, ABN, and payment method.
Have the right bank and refund account details available.
Request payee payment and super details before you send. You can enter details manually when needed, but most teams send a secure request once and reuse the saved profile.
Collect payee details once
SuperChoice payments use the same contact payment profiles as the rest of the super workflow. You do not need to re-enter fund and member details into a separate clearing-house process every time a payee needs super.
From a contact's Payments tab, you can:
copy a Request link and send it yourself
send a tracked Request payment details email
enter details manually if the payee has given them to you another way
Invite links can also request payment details during signup, so new contacts can share bank, tax, and super details before their first payment is due.
Once the payee completes the request, the details are saved to the contact payment profile. Future ready payments can use that saved profile unless the payee's details change.
Related article: Request payment details.
Choose SuperChoice as the payment method
Open Settings.
Go to Payments.
Find Superannuation payments.
Set Payment method to SuperChoice.
Select Save.
Only one super payment method is active for new sends at a time. Existing super payments keep their original history and labels.
Open the SuperChoice integration
Open Settings.
Go to Integrations.
Open SuperChoice.
The card may show Setup required until your employer, bank, and contact details are complete and validated.
Complete the setup tabs
Use the tabs inside the SuperChoice integration to complete each part of setup.
Connection
Use Connection to check the current setup status, re-validate with SuperChoice, and turn on Submit super through SuperChoice after validation is complete.
You can leave submission off if you want to keep super calculation and dashboard tracking without sending payments through SuperChoice yet.
Employer
Add the employer name, ABN, and payment method.
Choose Direct debit if SuperChoice should debit the paying account. Choose Direct credit if your team will make the bank transfer to SuperChoice after submission.
The employer name and ABN should match the details held for SuperChoice.
Bank
Add the bank details needed for your payment method.
Direct debit: add the direct debit account and the refund account.
Direct credit: add the refund account. After a direct credit batch is submitted, the Batches tab shows the transfer details and reference to use for the bank transfer.
Contact
Add the contact name, email, and phone number for super payment follow-up.
Contributions
The When to send super to SuperChoice field controls contribution timing. Choose one of two modes:
After each paid invoice: each fully paid invoice is sent on its own. When Send automatically is on, ready contributions are queued within about a minute of the invoice being fully paid. When it is off, you send them yourself from the Superannuation dashboard. Send automatically requires a validated SuperChoice connection.
On a schedule: paid invoices wait for the next batch run, then everything ready is sent together.
When you choose On a schedule, additional fields appear:
Frequency — Daily, Weekly, or Every N days.
Day of week — which day the batch runs (Weekly only).
Days between batches — how many days apart each batch runs (Every N days only).
Time — what time of day the batch runs.
Timezone — which timezone the time applies to.
Next batch — a preview of when the next scheduled batch will run, based on your current settings.
Validate and turn on submission
Go back to Connection.
Select Re-validate with SuperChoice.
When validation succeeds, the integration shows Connected.
Turn on Submit super through SuperChoice.
Select Save.
If validation fails, use the message on the Connection tab to review the employer, bank, or contact details, then validate again.
Make payments from the dashboard
After an invoice is paid and the payee details are complete, the related super payment can appear on the Superannuation dashboard.
From Ready to send, you can:
Select Send all ready to make all ready payments through SuperChoice.
Open the row menu and select Send to SuperChoice for a single payment.
Review the confirmation before sending.
Rows that still need payee details appear in Needs attention. Rows that need a resend or recovery appear in Issues or Payment errors.
Track sent payments
The Superannuation dashboard keeps the payment history visible after sending.
Payments shows sent payments and their current status.
Batches shows submitted SuperChoice batches.
Direct credit batches can show a payment reference for your bank transfer.
Direct debit batches show the SuperChoice transaction details when available.
Status labels help you see whether a payment is queued, submitted, received by the fund, or needs attention.
Refresh payment status
After a payment is submitted to SuperChoice, status updates automatically while it clears and reaches the fund. If a payment looks stuck or you want the latest status without waiting, use Re-sync status:
On the Batches tab, open a batch card and select Re-sync status.
On the Payments tab, open the row menu and select Re-sync status.
Open a payment and select Re-sync status in the footer.
Re-sync checks SuperChoice for the latest payment and fund status. It is available while a payment is still in progress, including after automatic status checks have stopped.
What the settings mean
A quick reference for every control inside the SuperChoice integration.
Status badge — shows the current state of the integration. Connected means validated and ready. Setup required means employer, bank, or contact details still need completing. Available means the integration has not been started yet.
Submit super through SuperChoice — the main submission toggle. When on, ready contributions can be sent to SuperChoice. When off, super is still calculated and tracked on the dashboard, but nothing is sent. You can turn this off at any time without losing history.
Re-validate with SuperChoice — runs validation again using your current employer, bank, and contact details. Use this after updating bank or contact information, or if you receive a validation error.
Employer name — the legal entity name registered with SuperChoice. Must match what SuperChoice holds on file.
ABN — the Australian Business Number for the employer. Must match the SuperChoice record.
Payment method (Employer tab) — how money moves to SuperChoice. Direct debit means SuperChoice pulls the payment from your nominated account. Direct credit means your team makes a bank transfer to SuperChoice after each batch is submitted.
Direct debit account (Bank tab) — the bank account SuperChoice will debit when collecting super payments. Only required for direct debit.
Refund account (Bank tab) — where SuperChoice returns funds if a payment is rejected or needs reversal. Required for both direct debit and direct credit.
Contact name, email, phone (Contact tab) — the person SuperChoice can reach for payment follow-up or queries about a batch.
When to send super to SuperChoice (Contributions tab) — chooses between per-invoice timing and scheduled batches. See the Contributions section above for details on each mode.
Send automatically — only available when timing is set to "After each paid invoice". When on, super is queued within about a minute of each invoice being fully paid. When off, you choose when to send from the dashboard.
Frequency, Day of week, Days between batches, Time, Timezone — schedule fields that appear when timing is set to "On a schedule". Together they define how often batches run and when.
Next batch — a preview that shows when the next scheduled batch will run based on your current schedule settings.
Common questions
Does SuperChoice change invoice totals? No. Add-on-top super stays separate from the booking invoice total.
Can Xero invoice sync stay connected? Yes. Xero invoice sync is separate from SuperChoice super payments.
Can submission be turned off later? Yes. You can turn off Submit super through SuperChoice and keep super calculation and tracking without making payments through SuperChoice.
Why is the integration no longer connected after editing bank details? Required bank or contact details may need to be validated again after they change.
What should I do after a direct credit batch is submitted? Use the Batches tab to find the transfer details and payment reference, then make the bank transfer through your bank.
What is the difference between Send automatically and On a schedule? Send automatically queues each contribution individually, within about a minute of the related invoice being fully paid. On a schedule collects all paid invoices and sends them together at the next batch time. Choose Send automatically for faster payments, or On a schedule if you prefer to review batches at a set cadence.
Do I need to re-validate after changing schedule settings? No. Schedule and contribution timing changes save independently. You only need to re-validate after changing employer, bank, or contact details.