Skip to main content

Set up event types, statuses, and labels

Add and edit Event Types, Event Status, Event Labels, and Event Items in Settings → Events so events match how you work.

Written by Emma

Every event on the calendar has a type, a status, and optional labels. You can keep the built-in ones, rename them, or add your own — so a venue group can tell headline shows from in-stores, mark something On sale or Sold Out, and tag 18+ or outdoor without inventing a new system each time.


​

That’s all in Settings → Events. Account admins can add and edit. Changes apply the next time you pick that type, status, or label on an event.


​

Event Types

Types are what kind of event it is — a headline show, festival, hold, travel day, and so on. The type also decides which fields show on the event.

  1. Open Settings → Events.

  2. In Event Types, choose Add event type.

  3. Give it a name and colour. You can also pick an icon.

  4. Save.


​

To change one, open the … menu on that row and choose Edit type.


​

Each type also decides how an event’s main times are labelled: Doors open and Doors close, or Start time and End time. Only the built-in Show type uses doors to begin with. Day Off, Travel, and types you add use start and end times unless you turn doors on.


​

The default-time switch on a type decides what new events of that type get:

  • On — new events, and events you switch to this type with Change Type, get the type’s start and end (or doors) times and aren’t all-day.

  • Off — those events are all-day.


​

Confirming Change Type replaces the event’s saved times with the new type’s default; choose Cancel to keep them. Opening an existing event without changing its type doesn’t touch its times.


​

You can mark one type as Set as default on new events so new events start with it. See Defaults for new events and bookings.


​

Event Status

Status is where the event is in its life — announced, on sale, sold out, private, and similar. Status is what Event list uses to decide whether an event is published, whether Tickets or RSVP show, and whether the status name appears next to the button.

  1. Open Settings → Events.

  2. In Event Status, choose Add status.

  3. Give it a name and colour.

  4. Turn on Publish events with this status if events with this status should appear on your shared calendar and on Event list. Changing this updates every event that already uses the status. Private, Off-Sale, Cancelled, and Event Ended start unpublished.

  5. Turn on Show on Event list if you want the status name (for example Sold Out) next to Tickets or RSVP on your website. This does not hide or show the event — it only adds the name.

  6. Save.


​

To change one, open the … menu and choose Edit status.


​

Sold Out is a good example: keep it published so the event stays on the website, and leave Show on Event list on if you want visitors to see Sold Out next to the button. You can still hide Tickets for that status on Settings → Website. Cancelled and Event Ended start unpublished, so those events stay off Event list and the shared calendar unless you turn publish on. See Put your upcoming shows on your website.


​

Event Labels

Labels are extra tags — genre, 18+, indoor or outdoor, and similar. You can put more than one on an event and use them to filter the calendar and lists.

  1. Open Settings → Events.

  2. In Event Labels, choose Add label.

  3. Give it a name and colour.

  4. Save.


​

To change one, open the … menu and choose Edit label. You can add more than one label as a default on new events.


​

Event Items

Event Items are the schedule lines on an event that are not bookings — load-in, soundcheck, flights, driving, lobby call, todos, custom types, and similar. To add those rows on an event, see Add schedule and to-do items to an event.

  1. Open Settings → Events.

  2. In Event Items, choose Add item type.

  3. Give it a name and colour.

  4. Save.


​

To change one, open the … menu and choose Edit type. You can set a default time on the type so new items start at a clock time, or move with the event start. See Schedule item times.


​

You can add item types on any plan. Using items on events needs Event items on your plan.


​

Common questions

  • Will renaming a status change events that already use it? Yes. The name and colour update everywhere that status is used.

  • Can I delete a type, status, or label I no longer use? Yes — Delete on that row. Events that already used it keep their history; it just stops appearing in pickers.

  • Where do new events get their first type and status? From the defaults you set here. See Defaults for new events and bookings.

Did this answer your question?