Ticket tracking turns your events into a live sales dashboard. Add ticket types with prices and availability, watch sold counts update in real time, and review gross and net totals — all without leaving the event. If you use an external platform like Moshtix, link it and sales sync automatically.
Tour reports roll up ticket data across all events on the tour, so you can see the full picture in one place.
Ticketing modes
Each event has a ticketing mode. Open an event and look for the Ticketing section.
No tickets — ticketing is off. Use this for private events or anything without a door count.
RSVP only — a single link to an external RSVP page. No sales tracking.
Tickets — full ticketing with providers, ticket types, prices, and reporting.
Only show events support full ticketing.
Providers, groups, and ticket types
When ticketing is on, you add one or more providers — where tickets are being sold.
Custom — manual ticket tracking. You enter ticket types, prices, and sold counts yourself.
Door — same as custom, but designated for walk-up or on-the-door sales.
Integration — linked to an external platform (e.g. Moshtix). Sales sync automatically and rows are read-only.
Within a provider, you can organise ticket types into groups (like Early Bird, General Release) with optional sale windows and allocation caps. Each ticket type has a name, face price, optional booking fee, and availability.
Adding ticket types
Open an event and scroll to Ticketing.
Choose Tickets as the mode if it's not already set.
Select Add source to create a provider (Custom, Door, or Integration).
Add ticket types with a name, price, and available count.
Update Sold as tickets sell (Custom and Door providers).
Save the event.
For integration providers, sold counts update automatically when a sync runs.
Summary cards
At the top of the ticketing section, summary cards show:
Tickets — total sold across all providers, with a percentage badge showing sell-through.
Ticket gross — total revenue including booking fees.
Ticket net — face value only, excluding booking fees.
Settlement amount — expected payout after provider deductions (integration events only). A status badge shows whether the amount is projected, settled, or confirmed from payout records.
Ticket reports
Open the ticket report from the event menu or the tour overview. Reports show:
Tickets — sold count and percentage of available.
Today — how many tickets sold since the last snapshot. On the first day of tracking, this shows a dash until a full day of history exists.
Ticket gross and Ticket net — same as the event summary.
A sales chart showing tickets sold over time.
A breakdown table by ticket type with per-type sold, price, gross, and daily changes.
Tour reports aggregate across all events on the tour.
Common questions
Can I mix Custom and Integration providers on one event? Yes — you can have door sales alongside a linked Moshtix event.
What happens if I change available after tickets are sold? Sell-through percentage updates immediately. Historical snapshots keep the original values.
How often do integration providers sync? Depends on the provider. Moshtix syncs when you trigger it or on a scheduled refresh.