Contracts are how deals get locked in. Instead of emailing PDFs back and forth and chasing wet signatures, you can build a contract right inside the booking, add signature fields where they need to go, and send it for signing — all in one place.
The other side opens a link, signs on a clean hosted page (no login, no downloads), and you're notified the moment it's done. The signed copy is saved as a PDF on the booking automatically.
Whether it's a standard performance agreement you use every week or a one-off deal memo, contracts work with templates, variables, and custom blocks — so the content stays accurate and you don't have to re-type the same clauses every time. For how templates, variables, and blocks work, see Documents, templates, and forms.
Before you start
You need a rich document template or booking document (not a form or file upload)
The document must be attached to a booking
The booking needs a contact with an email on the other side (for Other side signatures)
Adding signature fields
Open your document template in Settings → Templates, or a booking document on the Documents tab
Place your cursor where the signature should appear
Click Custom Blocks in the toolbar, then choose Signature
A signature block appears in the document
You can add multiple signature blocks — for example, one for each side of the deal.
Choosing who signs
Click the settings icon on a signature block to open the Signature block type dropdown. There are three options:
Other side
The signer is the contact on the other side of the booking. Their name and email are pulled automatically from the booking — so you don't retype them, and the invitation goes to the right person.
Use this for: the artist, agent, manager, promoter, or venue contact who needs to sign.
Your side
The signer is someone from your account — whoever created or manages the booking. Their details are pulled from your account.
Use this for: your own signature as the sender of the contract.
Custom
The signer is a specific person not on the booking — a third party with a fixed name and email you enter manually.
Use this for: a lawyer, venue operations manager, witness, guarantor, or anyone else not already on the booking.
When you choose Custom, fill in all three fields:
Organization name — their company or entity (display only)
Full name — the person who will sign
Email — where the signing invitation goes
If you leave the name or email empty, the contract cannot be signed.
Dual signatures (both sides on one row)
For contracts that need both parties to sign:
Add a signature block
Click the settings icon
Choose Other side for the primary signer
Click Add counter signature
Choose Your side for the counter signer
This creates a side-by-side layout — one signature for the other side, one for yours.
How signing works
From the share page (on-demand signing)
When the other side opens a contract with signature fields, they see a Sign document button at the bottom. Clicking it:
Generates the signing envelope (PDF + signature fields)
Redirects them to the hosted signing page
After signing, they're returned to the document
On a phone or a short browser window, the booking header, tabs, and steps tuck away after Sign document, so the signing pad and its Sign button stay in reach. Select Cancel to stop — you stay on the page and can tap Sign document again.
Your side signing (counter-signature)
If the contract includes a Your side block, the Sign button appears on the booking document detail once the other side has completed their fields. Click it to open the hosted signing page for your signature.
Tracking progress
On the booking Documents tab and in the document detail, you'll see:
Not signed — no signatures yet
Partially signed — some fields complete, waiting for others
Signed — all signature fields complete
You also receive notifications when signatures are completed.
On the Bookings list, you can filter by document status — for example, to find bookings with a contract that is still not signed. Contracts marked as signed on paper count as Signed.
A booking’s Messages also show the same shared activity lines as the Activity tab, in time order.
After signing
Once all signatures are complete:
The document shows a Signed status
A signed PDF (with all signatures applied) is available for download
The document is locked — no further edits
If the contract is a booking condition, the condition is marked as satisfied
You can also
Cancel signing — if something needs to change, cancel the current signing request. The document unlocks for editing.
Duplicate to revise — create a fresh copy of a signed contract for a new version.
Mark as signed — if a contract was signed on paper or outside the booking, mark it as signed from the document. This sets the status to Signed but doesn’t add a digital signature. Mark as unsigned undoes it.
Set up reminders — booking reminders can automatically nudge the other side about unsigned contracts. See Sending documents and using them as booking conditions.
When a booking is cancelled
When you cancel a booking that has a contract, tick Void this contract. to keep the contract on the booking as Voided. A voided contract stays visible and can still be opened, but it can no longer be signed from its link.
If you revert a cancelled booking to draft, a sent, signed, or voided contract comes off the next offer, and a fresh unsigned copy is attached from your Settings template. A contract that was never sent and isn’t signed simply unlocks so you can keep editing it.
Common questions
Can I add signatures to forms or uploaded files? No. Signature blocks only work in rich documents (the editor).
What if the other side doesn't have the link? Send the document by email from the booking, or share the link directly. They don't need an account to sign. See Sending documents and using them as booking conditions.
What's the difference between Custom and Other side? Other side pulls the signer's name and email from the booking contact. Custom is for a fixed third party you specify manually — use it only when the signer isn't on the booking.
Can I have more than two signers? Yes. Add multiple signature blocks with different signer types. Each one becomes a separate field on the signing page.
What happens if I cancel signing? The existing signatures are discarded and the document unlocks for editing. You can then re-send for signing.
Does the other side need to create an account? No. They sign on a hosted page — no login or account required.