Some performers and sole traders are paid without quoting an Australian Business Number (ABN). When super applies to the booking, you still need a way to collect super fund and member details and keep a record for your files.
For Australian Accounts with superannuation turned on, you can allow payees to choose I do not have an ABN and upload a completed ATO Statement by a supplier (NAT 3346) instead of verifying a sole-trader ABN.
This article explains when that path applies, what payees do, and what your team sees on contacts and bookings.
When this applies
All of the following must be true:
Your Account has superannuation turned on.
The booking is in AUD and eligible for super.
Under Settings → Superannuation, Payee ABN is set to Allow without ABN (not Require ABN).
This path is for the Australian super workflow only. It does not change how super works when super is off, or for Accounts outside the AU super programme.
What payees do
Open the payment profile (contact editor, payment details request link, or onboarding).
Choose I do not have an ABN.
Download the official ATO Statement by a supplier form, complete it, and upload the finished file (PDF or common image types).
Add super fund and member details once the statement is on file.
Tax on this path is set to No tax automatically. The statement is about payer records and super capture — it is separate from PAYG no-ABN withholding rules.
On a payment details request or onboarding step, the payee cannot finish until the statement and required super details are complete. Saving from Contacts or Settings can leave the profile incomplete until those pieces are filled in.
What your team sees
Contacts: A Statement needed badge when the payee chose no ABN but has not uploaded the form yet. After the statement and super details are complete, super can apply for eligible bookings even without a verified ABN.
Bookings: When super applies and the statement is still missing, compliance banners call out the statement path. Settlement approval stays blocked until the statement is on file, or until super is turned off for the booking or marked not applicable for the contact.
Settings: Require ABN hides I do not have an ABN for new profiles. Existing no-ABN profiles that already have a statement on file stay valid for super when you switch from Allow to Require — they are not forced into an ABN needed warning.
Statement files are stored privately for your Account. People with edit access to the contact payment profile (including roster-shared editors) can download or replace the file. Replacing soft-archives the previous file for your records.
Common questions
Does this replace tax or payroll advice? No. You are storing the payee's declaration for your records. Your Account is still responsible for how withholding and reporting apply to your situation.
If super is turned on for the booking, can we skip the statement? No. When the payee is on the no-ABN path, a completed statement must be on file before that path counts as complete — even if the booking has super forced on or the contact is set to always apply super.
What if we switch back to Require ABN? New payees must use a verified ABN. Payees who already completed Statement by a supplier stay eligible; incomplete no-ABN profiles still need the statement upload.
What if the payee later adds an ABN? The statement stays on file for your Account. You can still download it for records; super can then follow the usual verified sole-trader path.
What if they upload a different file later? Replacing the statement keeps the previous file in history for your Account. There is no version picker in the product today.
Can payees complete this through a payment details request? Yes. The same I do not have an ABN path and upload steps appear on the secure request form and onboarding when Allow without ABN is on and super is in scope.