Booking offers, settlements, and invoices can come from your team's real addresses (for example [email protected]) instead of the default Muzeek sender. You add the domain once, add the DNS records your provider shows, then verify.
If you have more than one Account, each Account can add the same domain. The first Account adds the usual DNS records. Each later Account adds one TXT record (and the SPF/DKIM records too, if they aren't set up yet) so that Account can send.
Before you start
Custom Email Domain is available on Pro and above. On a Free Account, Settings shows Upgrade to a plan to customize emails to your own domain. Add Domain stays on the screen but isn't available until you upgrade.
You need access to the domain's DNS settings (Cloudflare, GoDaddy, Namecheap, or whoever hosts the domain).
Each Account can have one custom domain at a time. Remove the current one before you add a different hostname.
How to add a domain
Go to Settings → Emails & Messages → Custom Email Domain.
Enter the hostname (for example
yourdomain.com) and click Add Domain.Copy each row under DNS Records into your DNS provider.
Wait for the records to propagate. DNS changes usually appear within 5-30 minutes.
Click Verify Domain. On the first Account you can click Refresh Status to check again.
When the domain is verified, outbound emails are sent from team members' addresses on that domain.
More than one Account
If you run more than one Account, add the same domain on each Account that should send from it. Add Domain succeeds on the second Account and shows Add this record to confirm you control the domain. Add that TXT record (the name is _muzeek-verify on the zone, or _muzeek-verify.mail for a hostname like mail.yourdomain.com), then Verify Domain. Sending from that Account starts only after the TXT is found and the usual SPF/DKIM records are verified. Until then, emails go out from the default Muzeek sender. The first Account keeps sending and does not see the other Account's name.
Verify Domain updates only the Account you are in. The confirmation TXT is a one-time check. You can remove it after Verify succeeds; keep the SPF and DKIM records. If the first Account has not verified yet, Verify Domain on a later Account also starts the SPF/DKIM check.
Remove Domain takes the domain off this Account only. Other Accounts that added the same domain keep it. When the last Account removes it, the domain is gone from Settings.
Common questions
Can two Accounts use the same domain? Yes. Add it on each Account that should send from that domain.
What if Add Domain says it couldn't add this domain? Check the name. If it still fails, try another hostname or contact support.
Does Remove Domain affect other Accounts? No. It only removes the domain from the Account you are in.